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Frequently Asked Questions

How do I transfer/migrate my website to MechanicWeb?

There are two main ways to migrate your website to MechanicWeb. For more advanced users, it can either be done manually using an FTP application or, we offer a migration service to new customers who would like assistance with migrating their website to their new web hosting account. For more info about migration, visit this.

Regardless of the route taken, we highly recommend the first thing you do before migrating is backup all your existing data and download it to a safe location on your home computer.

What is web hosting?

Whether you are building your website, or sending email, you will be creating computer files. These files will need be stored in and processed by a server, so that everyone can access your website and you can send/recive emails. This is called hosting.

A server is a special computer, similar to your computer, but with much more capacity and is normally built very specifically for hosting websites and emails. Anything related to protecting and taking care the server, its software, security, support, bandwidth, speed and so much more, is what we do better! Our promise is to take care of everything for you so you can concentrate on your business. Take a peek at our hosting packages.

What is the difference between web hosting and a domain name?

As mentioned above, web hosting is storage for your website, but you need a domain name for others to actually view your website.

A domain or domain name is the address of your home/office on the internet. It is similar to street address, one needs to know street address to find your home or office. On the the internet, it is the same, you need an internet address so that everyone can find you. It is unique, once you register a domain, no one else can register the same domain, just like a street address, only one house can be registered at a holding address. If you want more tips on how to choose the correct domain name, view our domain name registration page.

We offer wide range of domain names, so getting your domain is an easy part of getting your website online with us. The website design service is for people who want a professionally designed website, but aren’t comfortable using HTML or CSS, while the web hosting packages, are ideal for customers familiar with these or have a website already built and ready to upload.

Which plan should I choose?

If you are going to sell online or want to have more than one website then choose the plan with a higher resource. In the end, it also depends on what you want to do with your website. Check out the hosting packages for more information, or contact us, we will be happy to help you choose the right plan.

Can I have trial of a hosting account?

All our hosting plans include a Money Back Guarantee, giving you the opportunity to try out a hosting in its entirety before committing long term.

How can I build my website?

The easiest way to build a website is through one click app installer in hosting control panel. It gives you all the tools you need to create a good looking site without needing years of experience and knowledge of code. Another good alternative is to use a content management system (CMS) like wordpress. Wordpress is an easy to use application that is free to install through the MechanicWeb hosting control panel. Another popular alternative is our website design services where our professional design partners will create your site for you.

How secure are my website files?

Although Fort Knox does not do website hosting, we get as close as we can to ensure your website is hosted with Fort-like security. Gaining access to the location where your website files are hosted involves moving past data center campus police, regular 24x7 security staff, two-factor authentication including proximity readers and biometric access controls; in addition to moving past security cameras, CCTV and finally a locked cabinet.

What do you do to keep my website online?

When it comes to your website, nothing matters more than reliability so we have built a platform guaranteed to keep your site up all the time! We know, you are wondering how that is even possible.

Nothing gets past our team of trained IT professionals who watch over your website 24 hours a day, 7 days a week, even during the holiday periods. In addition to the genius of our team, your website files sit inside specially designed data centers connected with multiple routes, with redundant power and 24/7 multi layer security.

We also keep backups of all your website files just in case you need to restore your website to a previous version. Whether you made a mistake while playing with the code or you had a problem with a new update, our team can help.

If you are looking to sell web hosting services, be sure to check out reseller hosting and dedicated server hosting plans.

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