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Quasi Dedicated FAQ

Crafted for Magento, WooCommerce, BuddyBoss, and WordPress

Frequently Asked Questions

How do I transfer my websites?

We offer free migration from cPanel and DirectAdmin based hosting accounts. Our expert migration team will transfer all your websites, scripts, emails, and databases from your previous hosting account to your hosting account with us.

If your server does not have cPanel or DirectAdmin, free migration might still be available. Please get in touch with us to explore your options.

What is Quasi Dedicated Hosting?

Quasi Dedicated Hosting is high performance hosting with dedicated resources. It is an alternative to dedicated server hosting. It is easy to use and fully managed.

If you have high traffic or resource hungry website (e.g., Magento, WooCommerce, BuddyBoss) that needs a large amount of CPU, RAM, and other server resources, you can host your website on our Quasi Dedicated Hosting.

We will also install additional software you might need for your website.

Do you provide SSH access?

Yes, we provide jailed SSH access. To obtain your SSH access, please open a support ticket for instructions.

Do you provide root access?

No, Quasi Dedicated Hosting does not come with root access. Please have a look at our VPS Hosting and Dedicated Server packages if you need root access.

How do I install a software?

Custom software installation is performed by us and is subject to prior approval. Support for custom software is provided on a best effort basis. If you need additional software with your hosting package, please open a support ticket from your client area. We will evaluate and install it on your server, and you won't have to do anything else.

Do you provide offsite backup?

Yes, offsite backup is free with all Quasi Dedicated Hosting packages.

Do you provide hourly backup?

Hourly backup is available at an additional cost.

Do you provide SSL certificates?

Yes, we provide SSL certificates for free. You can install an unlimited number of SSL certificates on all your domains with just a mouse click. Once installed, they will be renewed automatically without any intervention from you.

Do you allow adult content?

No, hosting content that could be considered adult in nature is not allowed on any package listed on our website. Adult content is only permitted on custom solutions hosted on separate servers and is subject to prior approval.

Do you provide 24/7 support?

Yes, we do. We are available 24/7, round the clock, even during the holidays and festive seasons.

Do you provide guaranteed uptime?

Yes, we provide a 99.9% uptime guarantee, and we have a proven history of maintaining more than 99.9% uptime on all of our servers. If we fail to uphold our commitment, we will compensate you as per our uptime guarantee.

Do you provide a money back guarantee with Quasi Dedicated Hosting?

Due to the nature of the service, we often require to deploy a dedicated server to provision a Quasi Dedicated Hosting account. This is why we do not offer any money back guarantee for Quasi Dedicated Hosting.

However, most of our other services come with a 45 day money back guarantee. For example, both VPS Hosting and Semi Dedicated Hosting come with a money back guarantee. You can order any of these services and upgrade to Quasi Dedicated Hosting once you are happy with the performance.

How do I upgrade my package?

You can upgrade to a larger package from your Client Area. We often require to deploy a dedicated server to provision a Quasi Dedicated Hosting account. In most cases, it is possible to upgrade without migrating your websites. Please get in touch with us to discuss your options before upgrading.

Which package should I choose?

Ideally, you would want to choose a package that can accommodate your website's current resource consumption. You would also like to keep a bit of headroom to accommodate traffic spikes and future growth. Feel free to contact us to discuss your options, and we would be happy to help you choose the right package for your website.

What are your server locations?

Our servers are located in Dallas (Texas, USA) and Germany. Please get in touch with us if you need a different location.

Which payment methods do you accept?

We accept PayPal, MasterCard, Visa, Amex, all major credit/debit cards, and a few local payment methods in a few countries.

What are the resource limits of a hosting account?

The resource limits vary by package, as mentioned in the package description.

What happens if I need more server resources for my hosting account?

You can always upgrade to a larger package if you need more resources. Sometimes, resource consumption can be lowered by a few tweaks without needing to upgrade. For example, you can make use of our LiteSpeed Cache, which reduces resource consumption tremendously.

Who will manage the server?

We will. Quasi Dedicated Hosting comes with a fully managed service. Our dedicated team of cPanel certified system administrators will expertly handle server management 24 hours a day, even during holidays.

What is included in the Managed Service?

The managed service includes complete server administration, including but not limited to the following:

We do not hesitate to reach beyond our scope in providing support. Rest assured that we will have your back when you need us.

How much time does it take to set up my hosting account?

We often require to deploy a dedicated server to provision a Quasi Dedicated Hosting account. It might take anywhere from 6 hours to 5 workdays to deliver a fully configured Quasi Dedicated Hosting account. We perform several additional tasks before delivering a new account, which requires some additional time:

In the end, you get a properly configured, tested, and ready for use Quasi Dedicated Hosting account.

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