Hassle Free Money Back Guarantees
If for any reason you are unsatisfied with our service within the duration of money back guarantee, simply open a support ticket to have your contract fees reversed. All our products and services are backed by different money back guarantees.
45 Days Money Back Guarantee
- Shared Hosting
- WordPress Hosting
- Reseller Hosting
30 Days Money Back Guarantee
- Managed Services
25 Days Money Back Guarantee
- GroupOffice Email
- Open-Xchange Email
Terms & Exceptions
- Due to the nature of the product, the money back guarantee does not apply to domain name registrations/transfers/renewals, software licenses, dedicated IPs, SSL certificates, website design, web development, website builder, semi-dedicated, managed/unmanaged dedicated server hosting services, or other managed services.
- The Money Back Guarantee period starts when the customer account is initially activated regardless of any promotions used or free trial periods.
- The Money Back Guarantee is valid for the first days after the customer account is initially activated.
- The Money Back Guarantee does not apply to any service/product that is not listed here.
- The Money Back Guarantee becomes void after you receive free goodies/items regardless if it is part of the package or a promotion.
- Only one valid claim can be made per customer account.