Hassle Free Money Back Guarantees
If for any reason you are unsatisfied with any aspect of our Services within the duration of the Money Back Guarantee and we cannot fix the problem, simply open a ticket to have your contract fees reversed. Our Services are backed by the following guarantees:
45 Day Money Back Guarantee
- Shared Hosting
- WordPress Hosting
- Reseller Hosting
30 Day Money Back Guarantee
25 Day Money Back Guarantee
- GroupOffice Email
- Open-Xchange Email
Terms & Exceptions
- The Money Back Guarantee does not apply to any service/product/addon that is not listed here.
- Due to the nature of the products, the Money Back Guarantee does not apply to domain name registrations/transfers/renewals, WHMCS and other software licenses, dedicated IPs, SSL certificates, website design, website builder, semi-dedicated hosting, VPS, dedicated servers, setup fees, or managed services.
- The Money Back Guarantee period starts when the customer account is initially activated regardless of any promotions used or free trial periods.
- The Money Back Guarantee is valid for the first days after the customer account is initially activated.
- Credit on your account cannot be refunded and must be used for purchases and renewals.
- Any funds sent to us which are in excess of the amount owed can only be reimbursed in credit and cannot be refunded.
- The Money Back Guarantee becomes void after you receive free goodies/items regardless if it is part of the package or a promotion.
- No refund will be made in case of any violation of our Terms of Service.
- Only one valid claim can be made per customer account.