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MechanicWeb offers free migration service to transfer your website files, scripts, databases, emails, and control panel settings from your previous service provider to your new hosting account with us. This service is offered for free to our shared, reseller, and dedicated hosting clients. We will work with you to make sure your site is up and running.
You can provide us with the backup file to speed up the migration process. To create a backup file, log in to your previous host's cPanel and navigate to Backup > Full Backup. Click on 'Download a Full Website Backup'. You will be asked to choose a 'backup destination' to store the backup and to provide an email address. After backup generation is complete, you will receive a notification at the email address you provided earlier. Download the backup file, upload it on your MechanicWeb hosting account, and open a ticket to restore the backup. If you need help in generating your backups, please open a ticket, and we'll be happy to help.
Free migration is available if your previous server is a cPanel or DirectAdmin based server. Please contact us if your previous server is not a cPanel / DirectAdmin based server, you might still qualify for free migration.
Free migration is available for cPanel to cPanel / DirectAdmin, and DirectAdmin to cPanel / DirectAdmin transfers. Full cPanel / DirectAdmin Backup must be enabled on the previous server.
Free migration is not available for eXceed Email.
For reseller hosting, we will migrate a maximum of 30 cPanel / DirectAdmin accounts. For hosted email, we will migrate a maximum of 20 email accounts. One of our migration specialists will spend up to 3 hours to migrate your website files, databases, scripts, emails, and settings to your new MechanicWeb hosting account.
If, for some reason, we are unable to complete the migration, we will hand over the project to you or provide you with an estimate, whichever you prefer.
In most cases, we will be able to complete the migration within 48 hours of receiving such a request from you. However, there is no guarantee that such a timeframe will be met in all cases.
We will need your full cooperation and full access to the source hosting account for the migration process to function smoothly.
Free migration is a complimentary service offered free of cost to the shared, reseller, and dedicated hosting clients. We do not guarantee that migration is possible in all cases.
Trained experts are on hand 24/7 to solve technical issues and offer the guidance you need