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Quasi Dedicated FAQ

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Frequently Asked Questions

How do I transfer my websites?

We offer free migration from cPanel and DirectAdmin based hosting accounts, and other supported servers. Our expert migration team will transfer your websites, scripts, emails, and databases from your previous hosting account to your server with us.

What is Quasi Dedicated Server?

Quasi Dedicated Server is a high performance virtual machine with dedicated resources for enhanced stability.

It is an ideal choice if you need high performance and reliability. You can host high traffic, resource hungry websites that require a large amount of CPU, RAM, and other server resources on our Quasi Dedicated Server.

Is it fully managed?

It is fully managed. We handle server-side tasks entirely, including server administration, management, software installation, configuration, security, optimization, updates, maintenance, and troubleshooting. Our dedicated team of cPanel certified system administrators will expertly handle server management 24 hours a day, 365 days a year, even during holidays. You get an entirely hands off hosting experience.

Do I need any experience to use a Quasi Dedicated Server?

You do not need any experience in server administration. We provide an easy-to-use control panel so you can focus on your websites without worrying about managing your VPS. You can use it to easily one-click install WordPress and other applications, modify PHP settings, add/remove domains, email accounts, FTP accounts, databases, and manage many other features. We handle server-side tasks, maintenance, and troubleshooting.

What are the differences between Quasi Dedicated Server and VPS?

The key difference is that a Quasi Dedicated Server comes with dedicated resources. It allows greater stability and reliability.

Quasi Dedicated Server comes with free cPanel and LiteSpeed. You will need to pay for these software licenses on a VPS.

On a VPS, you can install software and change server settings without contacting us. On a Quasi Dedicated Server, we handle these tasks to maintain the server's stability and integrity.

What is the advantage of Quasi Dedicated Server over Dedicated Server?

Quasi allows you to take Server Backups/Snapshots. They allow restoring the entire server, including all installed software, the operating system, the control panel, server configuration, all hosting accounts, websites, emails, databases, and files.

If there is a hardware failure or critical error on the server, you can restore the entire server or move the server to a different host node with just a mouse click. This reduces downtimes drastically. You cannot do that with a Dedicated Server.

Which package should I choose?

Ideally, you would want to choose a package that can accommodate your website's current resource consumption. You would also like to keep some headroom to accommodate routine tasks performed by the server software, traffic spikes, and future growth.

What happens when I exceed my bandwidth?

Your network speed will be limited to 10 Mbps until the end of the month after you exceed your bandwidth limit. Your bandwidth limit will be reset on the first of every month. Consider upgrading to a larger package if you need more bandwidth than you have.

What happens if I need more server resources?

You can always upgrade to a larger package if you need more resources. In many cases, resource consumption can be reduced with a few tweaks without upgrading. You can use LiteSpeed Cache or another caching plugin alongside a CDN to significantly reduce resource consumption.

How do I upgrade my server?

You can upgrade to a larger server from your Client Area by paying the price difference. Upgrading is automated and seamless. The server will be rebooted to complete the upgrade, resulting in a brief interruption.

Is there a minimum contract term?

Our subscriptions start from the monthly term. There is no minimum contract term.

Which payment methods do you accept?

We accept PayPal, Apple Pay, Google Pay, iDEAL, and all major credit/debit cards, including Mastercard, Visa, American Express, Maestro, Discover, Diners Club, JCB, UnionPay, and Mada. A few local payment methods are available in a few countries.

How safe is my data with you? What will happen if my data is lost due to a server or hardware failure?

Data safety is of the highest priority to us. Backups are taken daily and stored on an offsite server located in a geographically different data center. It keeps your data safe in the event of a server issue or a hardware failure.

Do you provide daily offsite backup?

Yes, daily offsite backup is included free of charge. All hosting accounts on the server, including websites, emails, and databases, are automatically backed up daily to an offsite server in a different data center. Up to 7 backups are created by default, one for each day of the week, unless your backup storage becomes full.

You can easily restore your data from these offsite backups in the event of any data loss or server failure. It is also useful to revert to a previous version of your websites and files if you accidentally delete something.

Do you provide hourly, weekly, and monthly backups?

Yes, hourly, weekly, and monthly backups are available. Please get in touch with us to change your backup frequency.

Do you offer Server Backup/Snapshot?

Yes, Server Backup and Snapshot are available at an additional cost. Server Backup and Snapshot are exact copies of the server's disk. These are different from the daily offsite backup using Backuply/JetBackup.

Do you provide SSL certificates?

Yes, we provide SSL certificates for free. You can install an unlimited number of SSL certificates on all your domains with just a mouse click. Once installed, they will be renewed automatically without any intervention from you.

Do you provide round the clock, 24/7 support?

Yes, we do. We are available 24/7, round the clock, even during the holidays and festive seasons.

Do you provide guaranteed uptime?

Yes, we provide a 99.9% uptime guarantee. We have a proven history of maintaining more than 99.9% uptime on all of our servers. If we fail to uphold our commitment, we will compensate you as per our uptime guarantee.

Do you provide a money back guarantee with Quasi Dedicated Server?

We do not offer any money back guarantee for a Quasi Dedicated Server due to the nature of the service.

However, VPS and other services come with a money back guarantee. You can order any of these services and upgrade to a Quasi Dedicated Server once you are happy with the service.

Do you provide root/admin access?

No, a Quasi Dedicated Server does not include root/admin access to ensure server integrity. Please have a look at our VPS Hosting and Dedicated Server packages if you need root access.

Do you provide SSH access?

Yes, we provide SSH access. Please open a support ticket to obtain your SSH access.

Do you allow adult content?

No, hosting content that could be considered adult in nature is not allowed on any package listed on our website. Legal adult content may be permitted on custom dedicated servers upon prior approval.

Do you allow mining or crypto?

Crypto nodes, farming, or mining services may be allowed only on custom dedicated servers with prior approval from MechanicWeb.

Anything related to these services is not allowed on any Quasi Dedicated Server package listed on our website. Feel free to get in touch with us to discuss your requirements.

Do you block mail ports?

No, we do not block mail ports.

How do I install software?

We perform custom software installation for you to maintain the server's stability and integrity, subject to prior approval. Support for custom software is provided on a best effort basis. If you need additional software, please open a support ticket from your client area. We will evaluate and install it on your server. You do not need to do anything else.

What is included in the Managed Service?

We handle server-side tasks entirely, including server administration, management, software installation, configuration, security, optimization, updates, maintenance, and troubleshooting. Our dedicated team of cPanel certified system administrators will expertly handle server management 24 hours a day, 365 days a year, even during holidays. You get an entirely hands off hosting experience:

We do not hesitate to reach beyond our scope in providing support. Rest assured that we will have your back when you need us.

How much time does it take to set up my Quasi Dedicated Server?

Around 24 hours. It might take longer in some cases. We install all software, configure, and optimize a server before handing it over. Some providers install software and hand over the server. We perform several additional tasks before delivering a server, which require some time:

In the end, you get a properly configured, tested, and ready for use Quasi Dedicated Server.

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