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Quasi Dedicated FAQ

Reliable Performance for Enterprise Applications

Frequently Asked Questions

How do I transfer my websites?

We offer free migration from cPanel and DirectAdmin based hosting accounts. Our expert migration team will transfer all your websites, scripts, emails, and databases from your previous hosting account to your server with us.

If your previous server does not have cPanel or DirectAdmin, free migration might still be available. Please get in touch with us to explore your options.

What is Quasi Dedicated Server?

Quasi Dedicated Server is high performance virtual machine with dedicated resources and enhanced stability. It is easy to use and fully managed.

It is an ideal choice if you need high performance and reliability. You can host high traffic and resource hungry websites that require a large amount of CPU, RAM, and other server resources on our Quasi Dedicated Server.

What are the differences between Quasi Dedicated Server and VPS?

The key difference is Quasi Dedicated Server comes with dedicated resources. It allows greater stability than VPS. Quasi Dedicated Server comes with free cPanel and LiteSpeed. You will need to pay for these software licenses on VPS.

However, VPS allows root access that you can use to install software and change server settings. On Quasi Dedicated Server, software installation and server settings changes are subject to our prior approval to maintain a higher level of stability and integrity of the service. Visit this page to learn more.

Do you provide SSH access?

Yes, we provide jailed SSH access. To obtain your SSH access, please open a support ticket for instructions.

Do you provide root access?

No, Quasi Dedicated Server does not come with root access. Please have a look at our VPS Hosting and Dedicated Server packages if you need root access.

How do I install a software?

We perform custom software installation on a Quasi Dedicated Server, subject to prior approval. Support for custom software is provided on a best effort basis. If you need additional software with your hosting package, please open a support ticket from your client area. We will evaluate and install it on your server. You won't have to do anything else.

Do you provide offsite backup?

Yes, offsite backup is free with all Quasi Dedicated Server packages.

Do you provide hourly backup?

Hourly backup is available at an additional cost.

Do you provide SSL certificates?

Yes, we provide SSL certificates for free. You can install an unlimited number of SSL certificates on all your domains with just a mouse click. Once installed, they will be renewed automatically without any intervention from you.

Do you allow adult content?

No, hosting content that could be considered adult in nature is not allowed on any package listed on our website. Adult content is permitted on custom solutions hosted on separate servers only and is subject to prior approval.

Do you allow mining or crypto?

No, anything related to crypto nodes, farming, or mining services for cryptocurrencies is not permitted on any package listed on our website. It is allowed on custom servers only and is subject to prior approval.

Do you provide 24/7 support?

Yes, we do. We are available 24/7, round the clock, even during the holidays and festive seasons.

Do you provide guaranteed uptime?

Yes, we provide a 99.9% uptime guarantee, and we have a proven history of maintaining more than 99.9% uptime on all of our servers. If we fail to uphold our commitment, we will compensate you as per our uptime guarantee.

Do you provide a money back guarantee with Quasi Dedicated Server?

We do not offer any money back guarantee for Quasi Dedicated Server due to the nature of the service.

However, most of our other services come with a 45 day money back guarantee. You can order any of these services and upgrade to Quasi Dedicated Server once you are happy with the service.

How do I upgrade my package?

You can upgrade to a larger package from your Client Area. In most cases, it is possible to upgrade by restarting the server. Please feel free to get in touch with us to discuss your options.

Which package should I choose?

Ideally, you would want to choose a package that can accommodate your website's current resource consumption. You would also like to keep a bit of headroom to accommodate traffic spikes and future growth. Please feel free to contact us to discuss your options, and we would be happy to help you choose the right package for your website.

Which payment methods do you accept?

We accept PayPal, MasterCard, Visa, Amex, all major credit/debit cards, and a few local payment methods in a few countries.

What are the resource limits of a hosting account?

The resource limits vary by package, as mentioned in the package description.

What happens if I need more server resources for my hosting account?

You can always upgrade to a larger package if you need more resources. Sometimes, resource consumption can be lowered by a few tweaks without needing to upgrade. For example, you can make use of our LiteSpeed Cache, which reduces resource consumption tremendously.

Who will manage the server?

We will. Quasi Dedicated Server comes with a fully managed service. Our dedicated team of cPanel certified system administrators will expertly handle server management 24 hours a day, even during holidays.

What is included in the Managed Service?

The managed service includes complete server administration, including but not limited to the following:

We do not hesitate to reach beyond our scope in providing support. Rest assured that we will have your back when you need us.

How much time does it take to set up my hosting account?

Delivering a fully configured Quasi Dedicated Server might take anywhere from 6 hours to 5 workdays, subject to hardware availability and server configuration. We also perform several additional tasks before delivering a new server, which requires some additional time:

In the end, you get a properly configured, tested, and ready for use Quasi Dedicated Server.

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