Web Hosting FAQ

Frequently Asked Questions

How do I transfer / migrate my websites to MechanicWeb?

MechanicWeb offers free migration service to transfer all your website files, scripts, databases, emails, and control panel settings from your previous service provider to your new hosting account with us. For more information on migration, visit this.

What is web hosting?

Whether you are building a website or sending emails, you will be creating computer files. These files need to be stored in and processed by a server so that everyone can access your website and you can send/receive emails. This is called hosting.

A server is a specialized computer, similar to your computer, but with much more capacity and is usually built very specifically for hosting websites and emails. Anything related to protecting and taking care of the server, its software, security, support, bandwidth, speed, and so much more, is what we do better! We take care of everything for you so you can concentrate on your business. Take a peek at our hosting packages.

What is the difference between web hosting and a domain name?

As mentioned above, web hosting is storage for your website, but you need a domain name for others to view your website.

A domain or domain name is the address of your home/office on the internet. It is similar to a street address. One needs to know the street address to find your home or office. On the internet, it is the same; you need an internet address so that everyone can find you. It is unique, once you register a domain, no one else can register the same domain, just like a street address, only one house can be registered at a holding address. If you want tips on how to choose the correct domain name, please view our domain registration page.

Which package should I choose?

The Smart package is suitable for most people. If you are going to sell online or want to host more than one website, choose a package with a higher resource. In the end, it also depends on what you want to do with your website. If you are unsure, contact us, we will be happy to help you choose the right package.

How do I upgrade my package?

You can always upgrade your hosting package from your Client Area. Upgrading is seamless and involves no downtime or interruption.

Can I have trial of a hosting account?

All our hosting packages include a Money Back Guarantee, allowing you to try out hosting before committing long term.

How can I build my website?

The easiest way to build a website is through one click app installer in the hosting control panel. It gives you all the tools you need to create a good looking site without needing years of experience and knowledge of code. Another good alternative is to use a content management system (CMS) like WordPress. WordPress is an easy to use application that is free to install through the MechanicWeb hosting control panel. Another popular alternative is our website design services where our professional web developers will develop a site for you.

How secure are my website files?

Although Fort Knox does not do website hosting, we get as close as we can to ensure your website is hosted with Fort-like security. Gaining access to the location where your website files are hosted involves moving past data center campus police, regular 24x7 security staff, two-factor authentication including proximity readers and biometric access controls; in addition to moving past security cameras, CCTV and finally a locked cabinet.

What do you do to keep my website online?

When it comes to your website, nothing matters more than reliability, so we have built a platform guaranteed to keep your site up all the time! We know, you are wondering how that is even possible.

Nothing gets past our team of trained IT professionals who watch over your website 24 hours a day, 7 days a week, even during the holiday periods. In addition to the genius of our team, your website files sit inside specially designed data centers connected with multiple routes, with redundant power and 24/7 multi-layer security.

We also keep backups of all your website files just in case you need to restore your website to a previous version. Whether you made a mistake while playing with the code or you had a problem with a new update, our team can help.

What is MariaDB?

MariaDB is a Database Server for MySQL databases. After Oracle purchased MySQL, the original developers of MySQL created MariaDB database server as an in-place replacement for MySQL. It is designed to run MySQL and fully compatible with it but delivers more stability and higher performance.

If you are looking to sell web hosting services, be sure to check out reseller hosting and dedicated server packages.